Contact & Support

Here is where to go for help, depending on what you need.

Bought on Amazon?

Anything you buy through the links here is fulfilled by Amazon. That means Amazon, not us, looks after the checkout, shipping, and everything that happens after your order is placed.

Signing in to your Amazon account is the quickest route to a fix, since your order history and every support option already sit in one place.

Order tracking and delivery
Returns and refunds
Payment and billing
Damaged or defective items

Get Order Support

Questions about Poly products?

Poly, the brand that started life as Plantronics, sits inside HP today. HP is the place to turn for warranty cover, firmware, repairs, and any hands-on technical help. The details below will get you to the right team.

Phone: Toll-free 1-888-248-4143
Contract support: 24/7 English
Standard support: Mon - Fri, 5:00 AM - 5:00 PM PST
HP Support Community: Visit HP Support Community
HP Inc. Headquarters: 1501 Page Mill Road
Palo Alto, CA 94304, U.S.A.
Phone: 650-857-1501

About polyheadsets.org

polyheadsets.org is a reader-supported affiliate site that takes part in the Amazon Services LLC Associates Program. As an Amazon Associate, we earn from qualifying purchases. We have no official connection to Poly, Plantronics, or HP, and we are not endorsed by any of them. If you need to reach the people who run this site, the contact details are published in the domain's WHOIS record.

Explore the Poly Headset Collection

See the full Poly range on Amazon, from wireless Bluetooth and wired USB headsets to DECT office systems and true wireless earbuds.

Browse the Collection